Ellie's Muku House Policies
Minimum Stay: 4 nights. Longer stays are highly recommended.
Reservations: Phone Ellie toll free 1-800-779-8773 or send her an e-mail to firstname.lastname@example.org to inquire about available dates. Courtesy reservations can be held for 2 days by your phone or e-mail request.
Deposit: Once a reservation is made, a $250 deposit is required to confirm your booking. Ellie allows a 7-10 day period to receive your deposit in order to hold your reservation. This deposit gets subtracted from your total bill. Please phone or e-mail to confirm availability before mailing your deposit.
Your deposit check can be made out and mailed to:
1960 Muku Place,
Koloa, HI 96756
Occupancy: Limited to confirmed guests. Not sure about who's all coming? No problem. Your confirmation can be updated any time.
Payment: The balance is due upon arrival in the form of cash or traveler checks.
Cancellations: Must be in writing or e-mail. Deposits and payments are fully refundable less a $50 cancellation fee if cancellation is made at least 90 days prior to your planned arrival. Cancellation notification of less than 90 days may result in forfeiture of your deposit. There will be no forfeiture if Ellie is able to re-rent to another party for the period affected by your cancellation.
It may be worth checking out trip insurance.
Check in 3pm / Check out 10am: Let Ellie know if you need some flexibility on these times and she will accommodate if possible.
Smoking: Outside only.